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Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by Scottish law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of Scotland.

Contract for sale 
The advertising of products on this site is an invitation to treat. That means your order is an offer, not a contract between you and us, so prices and stock availability won’t be contractually confirmed until you have received confirmation of order by email dispatched once credit card authorisation has been confirmed and stock levels have been checked.
Gold Jewellery Items are currently liable to an additional surcharge because of high gold prices - to find out the surcharge or order by telephone call us on 01349 870816 or 07944863473
In exceptional circumstances, if we are not able to fulfil an order we have accepted, your credit card will be re-credited with the original price and we will notify you by email.
Please note, where a chain length has not been selected an 18" chain will be supplied.
Saltire Jewellery reserve the right to refuse to supply to any person for whatever reason.

Defective and damaged items
If you should receive an item that you consider defective, damaged or not what you ordered, please contact us within 10 days whereby we will help you resolve any issues as quickly as possible by delivering another item or refunding the amount paid.

Customer care
Please contact us via email at info@saltirejewellery.co.uk or alternatively call 07810 586670

Guarantee / Cancellation
We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee on return of goods. Your statutory rights are not affected.

Customers are legally entitled to cancel an order within 7 working days of receipt of the product and to return it for a refund, however we have extended this period to 14 days. 
However this cancellation period does not apply to body piercing products including pierced earrings.  As long as the goods are returned to us in perfect condition and once we receive them, a full refund less postage will be credited by the payment method used by the purchaser.  Please note we must receive goods back within 14 days.
If you have realised you have made a mistake and ordered the wrong item, let us know via email and we will contact you to resolve the mistake. 

Returning a product
Customers are legally entitled to cancel an order within 7 working days of receipt of the product and to return it for a refund, however we have extended this period to 14 days.
If you are not happy with your Jewellery goods please return them to us within normal 14 days. As long as the goods are in perfect condition and once we receive them, a full refund less postage will be credited by the payment method used by the purchaser.  Please note we must receive goods back within 14 days. However this cancellation period does not apply to body piercing products including pierced earrings.
Please return items to: 
Call us on 07810 586670 for details.

Email Usage
Saltire Jewellery uses your email address as a convenient way to contact you about your order. From time to time, we may update you on relevant Saltire Jewellery site or gift news, but only with your permission. We will not pass your details on to any third party.

Customer responsibility
Saltire Jewellery cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible, so please be aware of your own geographic import restrictions.

Copyright and other rights
All materials, including images and designs, written and other text or script that are part of the site are protected by copyright and cannot be copied or reproduced in any form. Any unauthorized use is an infringement of that legal copyright.

The contents of the site and the site as a whole are intended solely for personal, non commercial use. You may download or copy the contents on the site for the sole purpose of placing an order with Saltire Jewellery or using the source as a shopping source. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site , or any related software.  

These terms and conditions cannot be varied except by changes made by Saltire Jewellery on the site, which we may make from time to time. In particular, nothing said by any representative of Saltire Jewellery will operate as a variation of these terms and conditions or constitutes a legal representation on behalf of them.